Frequently Asked Questions
How much do your cakes cost?
We do have set base price list for our cakes but because every cake is custom designed we require individual quotes specific to each order. Items that affect the price include size, the amount of time & details required to execute your cake design such as custom edible lace detail, bows, flowers, detailed piping, etc. We can give you an accurate quote with your cake consultation, either through email or in person.
Shaped/sculpted cakes prices depends on size , shape, and difficulty of the design & they often require special stands and supports, etc. that need to be custom made to each cake.
How do I Order a cake?
The best way to start the process is to email amy@frostedcustomcakes.com. Be specific as possible and include the following:
After we receive your email we will contact you to go over your order, answer any questions, discuss and finalize the design, flavors, and pricing. If you are ready, we can reserve your date and finalize your order!
Do you require a deposit when I've choosen my cake?
Yes, we require all orders of to have a signed cake contract and a 50% non-refundable retainer. This ensures you're event date & time is reserved for you & the retainer is applied toward the balance of your order. The remaining balance must be paid in full at least 1 week prior to the date of your event.
Please note: CAKE ORDERS ARE NOT BOOKED UNTIL DEPOSIT IS MADE.
What form of payment to do you accept?
We accept PayPal, credit cards via Square merchant services (Visa, MasterCard, American Express, Discover), cash or check. Checks will not be accepted for any payment made less than 2 weeks from due date.
How do I schedule a consultation?
In person consultations are reserved for Wedding Cakes and Specialty cakes over $200.00. Please call or email me to set up a date and time. We can discuss and finalize design, flavors, and pricing.
Do you offer taste testings or samples?
Absolutely, private tastings may be scheduled for a $35.00 fee and offers up to 4 cake menu choices. Please call or email me to set up a date and time.
How far in advance should I place my order?
Bookings are made on a first come basis. We are a boutique cake studio so we limit the amount of events we take to ensure every order is given the time & detail it deserves. We ask that all wedding cakes are booked at least 1 month in advance and all other orders are placed at least 2 weeks in advance. Each cake is baked to order so we cannot accommodate same day requests. However, feel free to contact us if you are outside the the recommended time frame to see if there are any openings.
I have a picture of a cake I really love! Can you recreate something just for me?
Absolutely, clients bring or email pictures all the time. We can use those pictures and design and customize the cake just how you want it!
Do you deliver?
Yes, there is a fee depending on how far the location of the venue is. While it is not a problem for clients to pick up smaller cakes and orders, we do not recommend customer pickup for cakes stacked over 2 tiers, or sculpted cakes.
Please note: Transporting cakes is at your own risk! We are not responsible for any damage that may occur to the cake once it is your care.
Do you offer "Dummy Cakes"?
We offer the option of adding faux cake layer(s) for 20% discount off the cost of a “real” tier of the same cake. These are styrofoam cake layers that are decorated on the outside the exact way the rest of the cake would be. This is a great way to add height & size to your cake when you have a smaller guest list and don't want a bunch of cake to go to waste.
Are you licensed?
Yes, we are inspected & licensed.
Do you have cake stands we can use & do you charge for them?
Yes! Cake stands are available to rent for a fee of $25.00 plus security deposit. The security deposit will be given returned when the stand is returned in its original condition.
Do you offer lessons or classes?
Yes, I offer 1 on 1 lessons as well as classes from beginning to advanced. Please contact me for upcoming dates or more info.
How much do your cakes cost?
We do have set base price list for our cakes but because every cake is custom designed we require individual quotes specific to each order. Items that affect the price include size, the amount of time & details required to execute your cake design such as custom edible lace detail, bows, flowers, detailed piping, etc. We can give you an accurate quote with your cake consultation, either through email or in person.
Shaped/sculpted cakes prices depends on size , shape, and difficulty of the design & they often require special stands and supports, etc. that need to be custom made to each cake.
How do I Order a cake?
The best way to start the process is to email amy@frostedcustomcakes.com. Be specific as possible and include the following:
- Name & phone number
- Event type & date
- Pickup/Delivery time & location (Delivery fees may apply)
- Number of guests
- What style you like (i.e. modern, bold, soft & feminine, classic, simple).
- Pictures, drawings, colors, theme, etc. you can even send me your pins from Pinterest! Anything that will help get an accurate vision of what you are looking for.
After we receive your email we will contact you to go over your order, answer any questions, discuss and finalize the design, flavors, and pricing. If you are ready, we can reserve your date and finalize your order!
Do you require a deposit when I've choosen my cake?
Yes, we require all orders of to have a signed cake contract and a 50% non-refundable retainer. This ensures you're event date & time is reserved for you & the retainer is applied toward the balance of your order. The remaining balance must be paid in full at least 1 week prior to the date of your event.
Please note: CAKE ORDERS ARE NOT BOOKED UNTIL DEPOSIT IS MADE.
What form of payment to do you accept?
We accept PayPal, credit cards via Square merchant services (Visa, MasterCard, American Express, Discover), cash or check. Checks will not be accepted for any payment made less than 2 weeks from due date.
How do I schedule a consultation?
In person consultations are reserved for Wedding Cakes and Specialty cakes over $200.00. Please call or email me to set up a date and time. We can discuss and finalize design, flavors, and pricing.
Do you offer taste testings or samples?
Absolutely, private tastings may be scheduled for a $35.00 fee and offers up to 4 cake menu choices. Please call or email me to set up a date and time.
How far in advance should I place my order?
Bookings are made on a first come basis. We are a boutique cake studio so we limit the amount of events we take to ensure every order is given the time & detail it deserves. We ask that all wedding cakes are booked at least 1 month in advance and all other orders are placed at least 2 weeks in advance. Each cake is baked to order so we cannot accommodate same day requests. However, feel free to contact us if you are outside the the recommended time frame to see if there are any openings.
I have a picture of a cake I really love! Can you recreate something just for me?
Absolutely, clients bring or email pictures all the time. We can use those pictures and design and customize the cake just how you want it!
Do you deliver?
Yes, there is a fee depending on how far the location of the venue is. While it is not a problem for clients to pick up smaller cakes and orders, we do not recommend customer pickup for cakes stacked over 2 tiers, or sculpted cakes.
Please note: Transporting cakes is at your own risk! We are not responsible for any damage that may occur to the cake once it is your care.
Do you offer "Dummy Cakes"?
We offer the option of adding faux cake layer(s) for 20% discount off the cost of a “real” tier of the same cake. These are styrofoam cake layers that are decorated on the outside the exact way the rest of the cake would be. This is a great way to add height & size to your cake when you have a smaller guest list and don't want a bunch of cake to go to waste.
Are you licensed?
Yes, we are inspected & licensed.
Do you have cake stands we can use & do you charge for them?
Yes! Cake stands are available to rent for a fee of $25.00 plus security deposit. The security deposit will be given returned when the stand is returned in its original condition.
Do you offer lessons or classes?
Yes, I offer 1 on 1 lessons as well as classes from beginning to advanced. Please contact me for upcoming dates or more info.